One of the biggest issues faced today by the facility management (FM) industry is filling what’s known as the “experience gap.” In the session “Facility Management: Filling the Experience Gap” at the 2020 Virtual BOMA International Conference & Expo, panelists discussed the impending exodus of 25 percent of the FM workforce that is eligible to retire soon and how to replace that invaluable experience leaving with them.
source https://www.buildings.com/article-details/articleid/22262/title/baby-boomer-fms-retire
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